(767) 448- 0100 / 440- 4583
LaFalaiseMedLab@gmail.com
Home Office: 24 Cross St, Roseau, Dominica

Our Company


Our Function

To provide diagnostic testing in the following disciplines: Medical Microbiology, Serology, Clinical Chemistry, Haematology, Cytology, Decontamination and Sanitization.

Most of the diagnostic tests are done locally within the laboratory, and specialized tests that are not cost effective are referred to our reference laboratories, located regionally and internationally.

About the Company

The idea for a private medical laboratory was born of a desire to provide convenient, accurate and reliable testing services in Dominica, offering a wider range of sophisticated testing to our clients. The name “La Falaise” was derived from the Founder’s family estate, situated in the heights of Pointe Michel. La Falaise House Medical Laboratory Limited opened its doors to our clients on November 13, 1992 with a staff of six (6).

Our motto “Quality Service and Confidentiality” has helped define what we are and what we have grown to be. On October 24, 1998, La Falaise House Medical Laboratory moved from 33 Great Marlborough Street to 24 Cross Street, Roseau to a building specifically designed with the comfort of the client in mind. Over the years, the laboratory has gained the reputation of being a trusted and progressive medical entity.  It has been the ideal choice for physicians, hospital and clients who demand the highest quality of personal service and confidentiality.

With our modern and state of the art equipment, we are able to perform sophisticated laboratory tests which were once not available on the island. We have served you with dedication, diligence and provided you with you with the highest quality medical laboratory service in a very reasonable time.  We will continue to serve you with the confidentiality and discretion accommodating any request for anonymity. We are in a position to offer all kinds of laboratory tests – if the tests cannot be done in Dominica, we will find a very competent reference laboratory in the US to do it.

The quality of work done at La Falaise is of the highest standard. La Falaise participates in International Quality Control Programs.  At La Falaise, we are proud of our Quality Service, and Confidentiality is always assured.  We provide prompt, efficient service in a clean, cool environment.  We give you that special personal touch with our friendly staff and you do not have to waste valuable time.


Quality Policy Statement

We at La Falaise House Medical Laboratory are intensely aware that our healthcare providers and clients depend on us to provide accurate, precise and reliable results in a prompt turnaround time.  The accuracy and the timeliness of our results represent to us a person awaiting medical diagnosis and/or treatment.  We promise to give the best services to all our clients, and practice the quality values of ISO 15189.  We stand by our accurate results and clients confidentiality, the first time, each time and every time.  Our commitment to our clients requires no less.

Quality Assurance

"The maintenance of a quality management system is crucial to a laboratory for providing the correct test results every time."

La Falaise House Medical Laboratory is very serious when it comes to quality assurance. The quality management system (QMS) focuses on four areas:

  1. Documentation
  2. Standard Operating Procedures (SOPs)
  3. Quality Control are procedures used in each assay to assure a test run is valid and reliable. The controls can either be: Kit controls or Quality control samples
  4. External Quality Assessment Scheme (EQAS) aims to analyse the accuracy of the entire testing process from receipt of sample and testing of sample to reporting of results (also known as proficiency testing).

La Falaise House Medical Laboratory currently is part of the RIQAS programme, and testing is conducted in the Haematology and Chemistry departments.


Commitment to Our Community

La Falaise House Medical Laboratory understands that the success and well-being of our clients is often rooted in our shared community. That is why we are deeply committed to giving back in as many ways as possible. We are not just a health service provider; but rather, we are steeped in a culture that is committed to responding to the needs of those we are privileged to serve, delivering high quality care that is accessible to all.  It is this culture of caring and giving that drives our diligent efforts to ensure we return the optimal value of our charitable assets to our communities. We at La Falaise House Medical Laboratory are intensely aware that our healthcare providers and clients depend on us to provide accurate, precise and reliable results in a prompt turnaround time. The accuracy and the timeliness of our results represent to us a person awaiting medical diagnosis and/or treatment. We promise to give the best services to all our clients, and practice the quality values of ISO 15189. We stand by our accurate results and clients confidentiality, the first time, each time and every time. Our commitment to our clients requires no less.