Team development is an important early step for both clinical care and quality improvement work. High-functioning teams develop healthy habits of regular communication, agreement on an action plan and a collective approach to problem solving. There is no substitute for brief regular meetings where dialogue centers on how to deliver safe, reliable and consistent service.
Getting to know other team members and their capabilities requires regular interaction and two-way communication. Discussions about roles, responsibilities, hand-offs and what to do in an unusual situation help to clarify expectations for all. These understandings also serve as a foundation for team accountability and a collective sense of responsibility for patient care.
It’s a true team environment, where everyone motivates each other. Everyone has a common goal to see the company be successful.